FAQ

FAQ

What is gluten? 

Gluten is a protein found in wheat, rye and barley. Gluten helps food keeps its shape, acting as a glue to hold food together. Gluten can be found in many types of food more obvious ones such as pasta, bread, etc but it can even be found in ones that we could not expect eg, lollies and chocolate.

Many individuals who cannot eat gluten also have issues with oats due to the their body having a similar immune response to the oat protein as it would gluten. 


For more information about gluten, gluten free diet or coeliac disease please visit Coeliac Australia

Are all your products Gluten Free?

Yes, all our bite-size products are gluten free.

Do you make Vegan/Sugar free or other products?

We have a select number of products that can be made vegan. If you are interested in having a vegan product please let us know when ordering and we will try our best to meet your request.

At this stage we do not have any sugar free or other dietary requirements, but we are always working towards expanding our range, so please let us know. We love hearing what our nerdies love best.

Do you make cakes?

We focus on bite-size treats, therefore we do not offer cakes. However instead of a cake we can arrange for dessert platter that would be perfect any event or function.

What is the shelf life of your products?

Dash brownies, Mini loaf and Cookies will keep for 5 day refrigerated or 8 weeks in the freezer. 

Mini’s and Dots will keep for 3 days refrigerated. 

How do I place an order?

You can easily order through our “I”m looking for” tab by selecting the products you would like. If you would like something more custom or are unsure feel free to email us at hello@bakenerd.com.au

What forms of payment do you accept?

We accept bank transfer, credit card and cash only delivery (via prior arrangement). Our credit card payments are processed securely through Square. No credit card details are stored on our website.  

When will my order be ready?

We can have your order ready in 3 days. 

**For custom or large orders please contact us at hello@bakenerd.com.au to make arrangements. 

Can I have my order delivered?

Yes, all orders can be delivered anywhere in Melbourne for a small fee. 

Can I pick up my order? 

Orders can be collected at our pop-up stalls throughout Melbourne for no additional fee. Please let us know if you would like for this to be arranged. 

Can’t find the answer your looking for?

Get in touch- email us on hello@bakenerd.com.au

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